Seeing the bartender also pet dogs with his gloves on was quite disgusting. One of the bartenders, male, was very confused by simple orders and tried telling us the drinks we ordered were gross. My daughters room key bracelet became inactive and although we had at this point been at the hotel 5 days, she gave her a very hard time as well as an attitude. There was one night that one of us encountered Adriana at the front desk and she was less than pleasant. The guys at the pool were also so friendly and attentive, one particular, not sure of his name - went above and beyond daily to make sure we had towels and anything we requested. My sister had the best time for her bachelorette and we hope to be back in the future.Īnnette at customer service was a sweetheart and helped make our stay so enjoyable! Annette ensured that we had everything we requested and made sure we were comfortable. Add all this with the service and staff and you can’t go wrong. Their food truck is phenomenal and they have a shuttle to get you downtown. I would 10 of 10 recommend Havana Cabana to anyone looking for a fun place to stay where you can do a little partying but also have a quiet and relaxing place to sleep at night. They were very pleasant to work with at all times. All with smiles and lots of laughs and did we mention the impressive drinks and service?Īnnette and Chris at the front desk always made sure we had what we needed to accommodate our group including room location, working with us on check in/out, arranging the shuttle service, and much more. Not to mention put up with a group of girls day drinking at the pool all day. The bar tenders and servers leave nothing to be desired as they want to make sure you enjoy your stay! Nick, Dmitri, Brent, David, and Rhonda took great care of us and provided tasty drinks, plenty of water to stay hydrated, cleaned up our area, served delicious food, and even took pictures for us. The pool there is absolutely amazing and so if you aren’t comfortable being out and about you can sit by the pool (or in it) and enjoy some delicious drinks and beautiful views. As you can imagine traveling during a pandemic can make you a little nervous but they made sure we felt safe and there was hand sanitizer all around. This was my 2nd time visiting Havana Cabana and I can not say enough good things about Havana Cabana and their staff. I will be back sooner than later.Thank you for listening. My stay was not only comfortable but I felt like I was home. Every morning he brought me my ashtray since they are few and far between. Let me add that Nick your pool towel attendant did a wonderful job keeping an eye on them along with beiing attentive to the guests. Since you do not have to sign for them, I am sure that people take them. That is another thing that you must be losing money on. Your pool covers were beauiful and I even purchased two of them. Being a bookkeeper by trade, you must be losing money on the food. It would be more advantageous for me to stay at another hotel and just come for the day for lunch and pool. They just stayed somewhere else cheaper and for the $25.00 per day INCLUDING food, I felt a bit cheated since I was paying close to $500.00 per night NO FOOD INCLUDED. There were many that were there to enjoy your facilities for the day and some were not local. The second issue that I had was your policy of the daily pass you offer. Oher than that, the room was equipped with a fridge, micro, and a Keurig coffee machine. There is not anywhere to hang anything in the bathroom. In addition, some type of hook needs to be added in the bathroom, behind the door and adjancent to the exquisite full length mirror. All of the shower heads need to be replaced adding a hand held mechanism as well. Good afternoon, I had the luxury of staying at your beautiful hotel from 02/16 till. Barcelo Bavaro Palace All Inclusive Resort.Hilton Hawaiian Village Waikiki Beach Resort.The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa.Hotels near Florida Keys Community College.Hotels near Hodges University Naples, FL. Hotels near The Southernmost Baptist Church.Hotels near Southernmost Escape Key West.Curio Collection by Hilton Hotels in Key West.InterContinental (IHG) Hotels in Key West.
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